Hello, my name is Kauntee Teal and I am very dissatisfied with the way your driver spok...

GetHuman-kaunteet's customer service issue with Lyft from October 2018

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The issue in GetHuman-kaunteet's own words
Hello, my name is Kauntee Teal and I am very dissatisfied with the way your driver spoke to me this morning. I called to see where he was because he was running late and he told me to cancel because he wasn't coming. I did and then he showed up, but I had already contacted Uber. I have used your company several times and I have never had any issues until today. This is all because I called him to ask where he was. I didn't cancel because I wanted to, he told me to do so because he wasn't coming. Therefore, please do not charge me a $*.** fee. Furthermore, he was very unprofessional. Thanks for taking care of this matter!
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Customer service issue
Reported by GetHuman-kaunteet
Oct 11th, 2018 - a mon ago
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Timeline
GetHuman-kaunteet started working on this issue
Oct 11th 1:07pm