I sent a screenshot of my bank statement for my account and haven’t heard back yet.. my...

GetHuman1317550's customer service issue with Lyft from October 2018

3 views
 | 
25838 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman1317550's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1317550's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1317550 will want to follow the link below to head to their help center. We will check on GetHuman1317550 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1317550 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman1317550's own words
I sent a screenshot of my bank statement for my account and haven’t heard back yet.. my card was charged the **$ when Lyft stated the last ride was cancelled and a refund would be issued. I than added a new card after being told my Lyft account was reset. It’s now asking me to pay that **$ again.. **Just wondering if Lyft is going to cancel out the last ride? Since I paid for it and sent screenshots to support and have not had a response back this ride was almost over a month ago!*****-***-**** is cellphone number
GetHuman1317550 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman1317550 fixed the problem
We are waiting for GetHuman1317550 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman1317550 fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman1317550
Oct 11th, 2018 - a mon ago
I have an issue with Lyft too
Not resolved
Seen by 3 customers so far
Similar issue to 25838 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1317550 started working on this issue
Oct 11th 7:34am