When I click on my most recent trip it says I was charge $**.** but the ride cost...
GetHuman1220705's customer service issue with Lyft from September 2018
Help with my Lyft issue
First: share to improve GetHuman1220705's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1220705's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1220705 will want to follow the link below to head to their help center. We will check on GetHuman1220705 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1220705 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman1220705's own words
When I click on my most recent trip it says I was charge $**.** but the ride cost $**.**. I was originally charged $**.** for a ride which the driver canceled and left after he had already arrived but I never received a refund and now my account is saying I owe $**.**. I’m very confused and overall bothered by the first driver canceling and my money still being kept because now I can’t use my Lyft due to owing a balance
GetHuman1220705 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman1220705 fixed the problem
We are waiting for GetHuman1220705 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.