When I click on my most recent trip it says I was charge $**.** but the ride cost...

GetHuman1220705's customer service issue with Lyft from September 2018

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The issue in GetHuman1220705's own words
When I click on my most recent trip it says I was charge $**.** but the ride cost $**.**. I was originally charged $**.** for a ride which the driver canceled and left after he had already arrived but I never received a refund and now my account is saying I owe $**.**. I’m very confused and overall bothered by the first driver canceling and my money still being kept because now I can’t use my Lyft due to owing a balance
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Lyft

Customer service issue
Reported by GetHuman1220705
Sep 28th, 2018 - 20d ago
I have an issue with Lyft too
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Seen by 2 customers so far
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Timeline
GetHuman1220705 started working on this issue
Sep 28th 12:54am