My name is Luis Taico and just yesterday I set up my lyft account as a driver. I upload...

GetHuman1187452's customer service issue with Lyft from September 2018

1 view
 | 
22529 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman1187452's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1187452's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1187452 will want to follow the link below to head to their help center. We will check on GetHuman1187452 later to make sure it's all set or try to help escalate.
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman1187452's own words
My name is Luis Taico and just yesterday I set up my lyft account as a driver. I uploaded the documents, picture and vehicle information as requested to create my account, but when I was requested to send my background check something didn't go right. I received an email saying that Lyft has engaged Checkr, a company that runs background checks and was directed to a link where I typed my social security number date of birth and so, but it said they cannot find my information on the background check. My problem is that I typed all my information correct and want to know how long will it take for my background check to be approved to start working as a Lyft driver? thank you.
GetHuman1187452 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman1187452 fixed the problem
We are waiting for GetHuman1187452 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman1187452 fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman1187452
Sep 23rd, 2018 - 2 mons ago
I have an issue with Lyft too
Not resolved
Seen by 1 customer so far
Similar issue to 22529 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman1187452 started working on this issue
Sep 23rd 4:16pm