My name is Luis Taico and just yesterday I set up my lyft account as a driver. I upload...

GetHuman1187452's customer service issue with Lyft from September 2018

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The issue in GetHuman1187452's own words
My name is Luis Taico and just yesterday I set up my lyft account as a driver. I uploaded the documents, picture and vehicle information as requested to create my account, but when I was requested to send my background check something didn't go right. I received an email saying that Lyft has engaged Checkr, a company that runs background checks and was directed to a link where I typed my social security number date of birth and so, but it said they cannot find my information on the background check. My problem is that I typed all my information correct and want to know how long will it take for my background check to be approved to start working as a Lyft driver? thank you.
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Customer service issue
Reported by GetHuman1187452
Sep 23rd, 2018 - 4 mons ago
I have an issue with Lyft too
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman1187452 started working on this issue
Sep 23rd, 2018 4:16pm