GetHuman-lisabvcm's customer service issue with Lyft from September 2018

6 views | 22387 similar | 0 following
Help with my Lyft issue
GetHuman-lisabvcm's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lisabvcm will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lisabvcm can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-lisabvcm's own words
GET HOME! ... If I wait on hold for one more minute just to have the call dropped I am going to freak out on someone!!! I had to walk home, * miles yesterday, after my Oncologist appointment (yes I have colon cancer) because the LYFT app left me stranded!!!
That I have colon cancer and had to walk * miles home in the *** degree Vegas heat because no one could get my LYFT app to work. I have gift credits on there which were plenty enough for a ride, not even a shared ride but a ride by myself and yet LYFT kept telling me to update my payment information?!?
I would like my credits back from the ride TO my doctors appointment (which worked fine except for the fact that LYFT charged both my credit card on file and took gift credits) and then resolve the issue with the missing gift card that her account was charged for yet I never received it. I only received ONE out of TWO gifts she bought for me. And I would like to be compensated for my time and near heat stroke for having to walk * miles to get home. Can you imagine what it's like coming from chemotherapy and having to walk in the Vegas heat for * miles. I would have arranged for someone to pick me up had I known how unreliable the LYFT was going to be!
I switched from UBER to LYFT because my friend bought me TWO $** gift cards, of which I only received ONE. Right now I'm NOT a good customer!
I had * different people along my journey home try to get the app to work and have a LYFT ride home but it wouldn't work for anyone and two of the people were young gentlemen that use the LYFT app and still they couldn't figure out why it wasn't accepting my free credits of $**.**?!?
How GetHuman-lisabvcm fixed the problem

We are waiting for GetHuman-lisabvcm to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lisabvcm fixes it.
This email address isn't valid


Gift card credits
Customer service issue
Reported by GetHuman-lisabvcm
Sep 22nd, 2018 - 4 years ago
Seen by 6 customers so far
Similar issue to 22387 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth


GetHuman-lisabvcm started working on this issue
Sep 22nd, 2018 4:00pm
GetHuman-lisabvcm indicated the issue is not fixed yet.
Sep 22nd, 2018 4:21pm