YOU HUNG UP ON ME!

GetHuman-lisabvcm's customer service issue with Lyft from September 2018

Help with my Lyft issue
The issue in GetHuman-lisabvcm's own words
GET HOME! ... If I wait on hold for one more minute just to have the call dropped I am going to freak out on someone!!! I had to walk home, * miles yesterday, after my Oncologist appointment (yes I have colon cancer) because the LYFT app left me stranded!!!
That I have colon cancer and had to walk * miles home in the *** degree Vegas heat because no one could get my LYFT app to work. I have gift credits on there which were plenty enough for a ride, not even a shared ride but a ride by myself and yet LYFT kept telling me to update my payment information?!?
I would like my credits back from the ride TO my doctors appointment (which worked fine except for the fact that LYFT charged both my credit card on file and took gift credits) and then resolve the issue with the missing gift card that her account was charged for yet I never received it. I only received ONE out of TWO gifts she bought for me. And I would like to be compensated for my time and near heat stroke for having to walk * miles to get home. Can you imagine what it's like coming from chemotherapy and having to walk in the Vegas heat for * miles. I would have arranged for someone to pick me up had I known how unreliable the LYFT was going to be!
I switched from UBER to LYFT because my friend bought me TWO $** gift cards, of which I only received ONE. Right now I'm NOT a good customer!
I had * different people along my journey home try to get the app to work and have a LYFT ride home but it wouldn't work for anyone and two of the people were young gentlemen that use the LYFT app and still they couldn't figure out why it wasn't accepting my free credits of $**.**?!?
I have an issue with Lyft too
How GetHuman-lisabvcm fixed the problem
We are waiting for GetHuman-lisabvcm to fix the problem and share the solution with the rest of us customers.
Please help with my Lyft issue
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid

Lyft

Gift card credits
Customer service issue
Reported by GetHuman-lisabvcm
Sep 22nd, 2018 - 2 mons ago
I have an issue with Lyft too
Fixed
Seen by 3 customers so far
Similar issue to 22387 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-lisabvcm started working on this issue
Sep 22nd 4:00pm
GetHuman-lisabvcm indicated the issue is not fixed yet.
Sep 22nd 4:21pm