I Order a lyft. However I canceled it and it said cancel and waive fee when it canceled...

GetHuman1177365's customer service issue with Lyft from September 2018

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The issue in GetHuman1177365's own words
I Order a lyft. However I canceled it and it said cancel and waive fee when it canceled waive fee then it alll of a sudden started saying something went wrong and would not allow me to cancel then it said my ride would be here in * minutes! Then my ride went to the screen where I had to order a new Lyft! However it took my money!
What you don’t realize it I don’t have any money I’m not working I don’t get disability I don’t get unemployment my mom my dad and my son takes care of me I’m just surviving cancer patient! I was tired that day and I had to make a choice the either walk up the hill or to get something to eat with a little bit of money I had on my card and I chose to take a Lyft up the hill cause I was too tired to walk and then you guys beat me out of my little bit of money I had that *****!! Thank God picked me up and the reason I cancelled the Lyft in first was there or would have been hungry all day!!!
I would Like my money back on my credit card not a free Lyft ride but might want to put that on my credit card thank you
I am a good lift customers are usually guys all the time with no problem
I have an issue with Lyft too
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Lyft

Customer service issue
Reported by GetHuman1177365
Sep 21st, 2018 - 6 mons ago
I have an issue with Lyft too
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Seen by 3 customers so far
Similar issue to 22255 others
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Timeline
GetHuman1177365 started working on this issue
Sep 21st, 2018 7:00pm