I purchased a $*.** Promo on August **th. It stated that I had $*.** off each and ever...

GetHuman-lorna_ca's customer service issue with Lyft from August 2018

Help with my Lyft issue
The issue in GetHuman-lorna_ca's own words
I purchased a $*.** Promo on August **th. It stated that I had $*.** off each and every ride until the end of September. Yesterday, I see that it is only good until August **. I have also used Uber for the same ride as I used Lyft for on August **th. Uber is $*.** cheaper. Lyft is a complete rip off. I am asking them to credit the $*.** back to my credit card because I am sticking with Uber. Also, the Lyft driver had no clue where he was going. The street name was on his navigation system, but he took a wrong street, and I ended up telling him how to get to the bus depot (where my ride was going). Customer Service is non-existent with Lyft...I am very disappointed in them.
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Customer service issue
Reported by GetHuman-lorna_ca
Aug 28th, 2018 - 4 mons ago
I have an issue with Lyft too
Seen by 2 customers so far
Similar issue to 17720 others
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GetHuman-lorna_ca started working on this issue
Aug 28th 1:17pm
GetHuman-lorna_ca indicated the issue is not fixed yet.
Aug 28th 1:17pm