I purchased a $*.** Promo on August **th. It stated that I had $*.** off each and ever...
GetHuman-lorna_ca's customer service issue with Lyft from August 2018
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The issue in GetHuman-lorna_ca's own words
I purchased a $*.** Promo on August **th. It stated that I had $*.** off each and every ride until the end of September. Yesterday, I see that it is only good until August **. I have also used Uber for the same ride as I used Lyft for on August **th. Uber is $*.** cheaper. Lyft is a complete rip off. I am asking them to credit the $*.** back to my credit card because I am sticking with Uber. Also, the Lyft driver had no clue where he was going. The street name was on his navigation system, but he took a wrong street, and I ended up telling him how to get to the bus depot (where my ride was going). Customer Service is non-existent with Lyft...I am very disappointed in them.
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