I was charged twice for a ride on August **, ****. I called a Lyft from the San Clement...

GetHuman1035975's customer service issue with Lyft from August 2018

Help with my Lyft issue
The issue in GetHuman1035975's own words
I was charged twice for a ride on August **, ****. I called a Lyft from the San Clemente Train Station and a driver picked me up. At the same time there was a notice that another driver was on his way. I cancelled that because I was already in the other driver's car. I was charged for the cancellation. Please, note that there was not an opportunity using your app to select a driver so I just got into the first car. I wanted to pay him and I did but that would have not been possible if I had not cancelled the second driver. What is wrong with your app?
GetHuman1035975 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman1035975 fixed the problem
Writing the problem and email Lyft. They gave me a credit.
Please help with my Lyft issue
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid


Customer service issue
Reported by GetHuman1035975
Aug 25th, 2018 - 4 mons ago
I have an issue with Lyft too
GetHuman1035975 shared how to fix
Seen by 6 customers so far
Similar issue to 17272 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman1035975 started working on this issue
Aug 25th 6:13pm
GetHuman1035975 confirmed the issue is fixed. Hooray!
Aug 25th 7:33pm