Hi, **I am contacting the Lyft team because I had the WORST experience today that I hav...

GetHuman-savinoni's customer service issue with Lyft from August 2018

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The issue in GetHuman-savinoni's own words
Hi, **I am contacting the Lyft team because I had the WORST experience today that I have ever had. Firstly, I had ordered my Lyft ride at around *:** am, but my Lyft driver arrived ** minutes late so I made late to work. On top of that, he was lost most of the time. What makes me even more angry is that when I had ordered my Lyft ride I was scheduled to pay $*.**. I just got a notification that I was wrongfully charged $**.**. More than twice what I normally pay to get to work. So I want to know if anyone can solve this issue? That was again the WORST Lyft ride I have ever had and to be charged more than double what I had originally booked it for, seems shady and wrong....
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Lyft

Customer service issue
Reported by GetHuman-savinoni
Aug 24th, 2018 - 4 mons ago
I have an issue with Lyft too
Fixed
Seen by 6 customers so far
Similar issue to 17131 others
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Timeline
GetHuman-savinoni started working on this issue
Aug 24th 6:24pm
GetHuman-savinoni indicated the issue is not fixed yet.
Aug 24th 7:31pm
GetHuman-savinoni indicated the issue is not fixed yet.
Aug 24th 10:30pm