I ordered a Lyft and the driver said he was outside of the place I was st but I could n...

GetHuman-cocola's customer service issue with Lyft from August 2018

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The issue in GetHuman-cocola's own words
I ordered a Lyft and the driver said he was outside of the place I was st but I could not locate him. After I spoke to him, I told him I was looking for him and he left right after. The scheduled timeframe was *:**-*:**am and he left way before *:**am. This is unacceptable and I’m very upset. That driver needs to be reprimanded and I should NOT be charged $** when I was outside waiting and never saw him. It was not a NO SHOW.
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Customer service issue
Reported by GetHuman-cocola
Aug 22nd, 2018 - 5 mons ago
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GetHuman-cocola started working on this issue
Aug 22nd, 2018 10:54am
GetHuman-cocola confirmed the issue is fixed. Hooray!
Aug 22nd, 2018 12:10pm