I called for a ride for my daughter on August ** at around *:**pm. The driver never sh...

GetHuman980815's customer service issue with Lyft from August 2018

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The issue in GetHuman980815's own words
I called for a ride for my daughter on August ** at around *:**pm. The driver never showed up because she was LOST. I saw from the app that she was nowhere in the area. I spoke to her via phone and she told me she would be there. She never showed and my card was charged *.** and that's not fair. I need my money to be placed back on my card. And also I want to file a complaint about being treated like this. this was unacceptable all levels.
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Customer service issue
Reported by GetHuman980815
Aug 11th, 2018 - 7 mons ago
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Seen by 2 customers so far
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GetHuman980815 started working on this issue
Aug 11th, 2018 10:41pm