Yesterday, I asked for a Lyft in St Pete. The message came that the driver would be her...

GetHuman-hayfer's customer service issue with Lyft from August 2018

Help with my Lyft issue
The issue in GetHuman-hayfer's own words
Yesterday, I asked for a Lyft in St Pete. The message came that the driver would be here in * minutes, and then it said the driver was at the pickup point. I went to the pickup point and waited there at ** minutes, called the driver several times, and texted him messages, but he did not answer. I am not going to use Lyft for some time because this is the *th problem with Lyft I have been struggling with. And even though some of the the drivers are not doing their jobs, Lyft is getting cancellation fee from me. Then I am spending time to write to you to fix it. On the last *-* days Lyft Service is not working well.
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Lyft

Customer service issue
Reported by GetHuman-hayfer
Aug 11th, 2018 - 7 mons ago
I have an issue with Lyft too
Fixed
Seen by 2 customers so far
Similar issue to 15234 others
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Timeline
GetHuman-hayfer started working on this issue
Aug 11th, 2018 12:02pm
GetHuman-hayfer indicated the issue is not fixed yet.
Aug 11th, 2018 12:02pm