I am a LYFT driver and had use the LYFT services occassionally but, today I was looking...

GetHuman906463's customer service issue with Lyft from July 2018

10 views | 12128 similar | 0 following
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The issue in GetHuman906463's own words
I am a LYFT driver and had use the LYFT services occassionally but, today I was looking through my credits card I found two charges on a card ending in **** that I did not put there. ************LYFT *PENDING**$**.***************LYFT *PENDING**$*.****Thsi is the only information given to me on my card. I do not know the pickup address or the destination.*I was working as a driver on ******* and had no need to use the services Friday or today. I believe my account may have been hacked and someone else put those charges on my card.*I checked my ride history and am finding only the the rides I had taken in June when I had my car serviced. *Did LYFT add those charges for some reason and how did you get my card number?*Please help.*Sherry Miller*****************@***.com**** S Mulberry St *Hagerstown MD *****

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Lyft

Customer service issue
Reported by GetHuman906463
Jul 22nd, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 12128 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman906463 started working on this issue
Jul 22nd, 2018 10:00pm
GetHuman906463 indicated the issue is not fixed yet.
Jul 23rd, 2018 11:55pm
GetHuman906463 indicated the issue is not fixed yet.
Jul 24th, 2018 12:11am
GetHuman906463 indicated the issue is not fixed yet.
Jul 26th, 2018 12:19am

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