I applied with lyft over a year ago. I reapplied today but the rider app is showing the...

GetHuman-gvicoli's customer service issue with Lyft from July 2018

1 view
 | 
9156 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman-gvicoli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gvicoli's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gvicoli will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gvicoli can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-gvicoli may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-gvicoli's own words
I applied with lyft over a year ago. I reapplied today but the rider app is showing the old information where I was denied. I sent them my updated registration and insurance. Does this mean they are going to do a new application on me. Also I understand they use the same background check company. I was background checked by Uber in April of this year as I have been for the last * years. Will I hear something from lyft on my new application?
GetHuman-gvicoli did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-gvicoli fixed the problem
We are waiting for GetHuman-gvicoli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gvicoli fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-gvicoli
Jul 3rd, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 1 customer so far
Similar issue to 9156 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gvicoli started working on this issue
Jul 3rd, 2018 12:16am