GetHuman-mhammer's customer service issue with Lyft from July 2018
Help with my Lyft issue
The issue in GetHuman-mhammer's own words
Use lift ... A driver came to pick me up, She had a handicap placket. I use a walker due to being unstable from * strokes. She REFUSED to help me get in the car. She said she can not lift my walker due to her problem. I use my walker to get into a car or I will fall. So she left me and I was charged $**.**. I have disputed this charge with my bank. YOU have violated the ADA.
I want my credit card account credited. I also need to know how I can make sure this does not happen again.
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