I was denied a ride because of my walker

GetHuman-mhammer's customer service issue with Lyft from July 2018

Help with my Lyft issue
The issue in GetHuman-mhammer's own words
Use lift ... A driver came to pick me up, She had a handicap placket. I use a walker due to being unstable from * strokes. She REFUSED to help me get in the car. She said she can not lift my walker due to her problem. I use my walker to get into a car or I will fall. So she left me and I was charged $**.**. I have disputed this charge with my bank. YOU have violated the ADA.
I want my credit card account credited. I also need to know how I can make sure this does not happen again.
* years.
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Lyft

Violating the ADA
Customer service issue
Reported by GetHuman-mhammer
Jul 1st, 2018 - 10 mons ago
I have an issue with Lyft too
Fixed
Seen by 17 customers so far
Similar issue to 8891 others
0 customers following this
Items needed
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Email address on account
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Timeline
GetHuman-mhammer started working on this issue
Jul 1st, 2018 1:33am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 1st, 2018 2:35am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 1st, 2018 3:01am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 1st, 2018 3:02am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 2nd, 2018 2:35am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 2nd, 2018 3:31am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 2nd, 2018 3:32am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 2nd, 2018 3:35am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 2nd, 2018 3:49am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 2nd, 2018 3:56am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 2nd, 2018 3:58am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 2nd, 2018 3:59am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 2nd, 2018 4:02am
GetHuman-mhammer indicated the issue is not fixed yet.
Jul 2nd, 2018 4:24am