I needed to go from Denton to Keller and the driver went down ** e and then all the way...

GetHuman-eveith's customer service issue with Lyft from June 2018

8858 similar
0 following
Help with my Lyft issue
GetHuman-eveith's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-eveith will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-eveith can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-eveith's own words
I needed to go from Denton to Keller and the driver went down ** e and then all the way over to Keller the ride should have taken ** minutes and it took me * hour to get to work I was ** minutes late and then he charged me almost $** I tried to tell him he went the long way and it took I was ** minutes late for work and he charged me as well for the entire trip I don't feel that I should pay for the entire trip when he went the wrong way and the long way how do I get refunded for that trip I would like to have a phone number to speak to a real person my bill my name is Cynthia Parchman and my credit card was tapped for almost $** can that be reimbursed?
GetHuman-eveith did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-eveith fixed the problem
We are waiting for GetHuman-eveith to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-eveith fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-eveith
Jun 30th, 2018 - a yr ago
I have an issue with Lyft too
Seen by 5 customers so far
Similar issue to 8858 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman-eveith started working on this issue
Jun 30th, 2018 8:49pm
GetHuman-eveith indicated the issue is not fixed yet.
Jun 30th, 2018 9:51pm
GetHuman-eveith confirmed the issue is fixed. Hooray!
Jul 1st, 2018 10:20pm