Requested a lyft,, and immediately cancelled,, yet I was still charged ???? WHY

GetHuman820499's customer service issue with Lyft from June 2018

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The problem: Requested a lyft,, and immediately cancelled,, yet I was still charged ???? WHY
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Lyft

Customer service issue
Reported by GetHuman820499
Jun 25th, 2018 - 4 mons ago
I have an issue with Lyft too
Fixed
Seen by 6 customers so far
Similar issue to 8022 others
1 customer following this
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman820499 started working on this issue
Jun 25th 11:29pm
GetHuman820499 indicated the issue is not fixed yet.
Jun 26th 12:54am
GetHuman820499 confirmed the issue is fixed. Hooray!
Jun 27th 1:15am