I have a ** Dollar off for my first ride and when I used it ,it was like payment method

GetHuman818926's customer service issue with Lyft from June 2018

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The issue and preferred resolution, in GetHuman818926's own words:
The problem I ran into: I have a ** Dollar off for my first ride and when I used it ,it was like payment method
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman818926
Jun 25th, 2018 - 2 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman818926 started working on this issue
Jun 25th 5:16pm