On my Lyft account I use same card all the time and it doesn't let me use it anymore I...

GetHuman818231's customer service issue with Lyft from June 2018

Help with my Lyft issue
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
On my Lyft account I use same card all the time and it doesn't let me use it anymore I'm not sure why
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Customer service issue
Reported by GetHuman818231
Jun 25th, 2018 - 2 mons ago
I have an issue with Lyft too
Fixed
Seen by 7 customers so far
Similar issue to 7934 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman818231 started working on this issue
Jun 25th 2:53pm
GetHuman818231 indicated the issue is not fixed yet.
Jun 25th 8:30pm