I've been having trouble with the navigation system on the app. In the middle of the ro...

GetHuman-kjsbabyh's customer service issue with Lyft from June 2018

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Help with my Lyft issue
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Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-kjsbabyh's next move: go to the Lyft help center.
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The issue and preferred resolution, in GetHuman-kjsbabyh's own words:
I've been having trouble with the navigation system on the app. In the middle of the route it stops working and sometime it doesn't even bring up the route information and the customers have to do it on their phone. Also I sign off for the night and it keeps sending me rides which I have to decline which affects my stats
I trust that Lyft will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-kjsbabyh
Jun 8th, 2018 - 17d ago
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Seen by 2 customers so far
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Timeline
GetHuman-kjsbabyh started working on this issue
Jun 8th 5:01am