On sat june * y’all had some billing error look I ride lyft a lot have yet to get a f...

GetHuman760330's customer service issue with Lyft from June 2018

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The issue in GetHuman760330's own words
On sat june * y’all had some billing error look I ride lyft a lot have yet to get a free ride and y’all said I get ** percent of every rd till the ** of June then out of the blue y’all charge me **.** $ last night for a sat ride I did not tAke that ** dollar ride it is pending on a card that has been turned off will u remove the charge that went thru on my card ending **** visa my name *****@***.com charge last night at *.** from lyft merchant to my Visa card ending in **** My number ********** please email me when u fix ******** ** pm charge of **.** or like that I did not take that ride that day
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Lyft

Customer service issue
Reported by GetHuman760330
Jun 7th, 2018 - a yr ago
I have an issue with Lyft too
Fixed
Seen by 7 customers so far
Similar issue to 676 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman760330 started working on this issue
Jun 7th, 2018 5:24pm
GetHuman760330 indicated the issue is not fixed yet.
Jun 7th, 2018 6:34pm