My card works everywhere else but not on my app? How to correct? I’ve Teen teres it sev...

GetHuman755850's customer service issue with Lyft from June 2018

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Account holder name, Email address on account, Phone number on account, and Date of birth
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman755850's own words
My card works everywhere else but not on my app? How to correct? I’ve Teen teres it several times with same results. It’s very frustrating and left me stranded until I could download Uber and get a more expensive ride. Help
GetHuman755850 did not yet indicate what Lyft should do to make this right.
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Lyft

Customer service issue
Reported by GetHuman755850
Jun 6th, 2018 - 5 mons ago
I have an issue with Lyft too
Not resolved
Seen by 1 customer so far
Similar issue to 150 others
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Timeline
GetHuman755850 started working on this issue
Jun 6th 1:37pm