As soon as Lyft approved me to drive I went online and I received a fare within minutes...

GetHuman750381's customer service issue with Lyft from June 2018

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The issue in GetHuman750381's own words
As soon as Lyft approved me to drive I went online and I received a fare within minutes. Great!! But it never routes me and I can't get in touch with my customer because the ap froze and the rider ended up cancellating the ride. It wasn't my fault but I did try and get to the pick up spot and didn't get a cancellation fee. I couldn't contact anyone because of the ap freezing up and no one contacted me.
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Customer service issue
Reported by GetHuman750381
Jun 4th, 2018 - 8 mons ago
I have an issue with Lyft too
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Seen by 3 customers so far
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GetHuman750381 started working on this issue
Jun 4th, 2018 10:39pm