I ordered a lift that would have taken about * minutes. The ride was very short very qu...

GetHuman-fletchin's customer service issue with Lyft from June 2018

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Help with my Lyft issue
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Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-fletchin's next move: go to the Lyft help center.
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The issue and preferred resolution, in GetHuman-fletchin's own words:
I ordered a lift that would have taken about * minutes. The ride was very short very quick and very good but once I got dropped off the guy did not stop the ride. I attempted to call him many times and also sent him a text but he continued to keep the ride going. I checked my account about an hour later and I was charged over $** more than what I was supposed to be.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-fletchin
Jun 1st, 2018 - 2 mons ago
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GetHuman-fletchin started working on this issue
Jun 1st 6:00pm