Lyft is prejudiced and keeps saying my problem is fixed when it is NOT.

GetHuman-bthomwil's customer service issue with Lyft from May 2018

14 views | 78 similar | 0 following
Help with my Lyft issue
GetHuman-bthomwil's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bthomwil will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bthomwil can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-bthomwil's own words
Apply to be a driver. ... I applied two years ago and had my background check bring up something that apparently didn't fly with Lyft. THIS year, my background check is clear and I reapplied, but Lyft is still referencing my old, irrelevant background check to immediately dismiss my application. I require a NEW background check to be run, and would like to have a conversation with someone about getting that to happen.
They keep reusing an outdated background check from * years ago.
I want them to do their job, follow their legal responsibility, and run a new background check.
Because my background check is clear of all infractions and I’m an amazing driver.
Tweeted at them on Twitter* otherwise there’s absolutely no way to talk to anyone who works there.
How GetHuman-bthomwil fixed the problem

We are waiting for GetHuman-bthomwil to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bthomwil fixes it.
This email address isn't valid

Lyft

Lyft Driver
Customer service issue
Reported by GetHuman-bthomwil
May 30th, 2018 - 3 years ago
Fixed
Seen by 14 customers so far
Similar issue to 78 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman-bthomwil started working on this issue
May 30th, 2018 1:25pm
GetHuman-bthomwil indicated the issue is not fixed yet.
May 30th, 2018 2:27pm
GetHuman-bthomwil indicated the issue is not fixed yet.
May 30th, 2018 2:28pm
GetHuman-bthomwil indicated the issue is not fixed yet.
May 31st, 2018 5:43pm
GetHuman-bthomwil indicated the issue is not fixed yet.
May 31st, 2018 5:46pm
GetHuman-bthomwil indicated the issue is not fixed yet.
May 31st, 2018 5:47pm
GetHuman-bthomwil indicated the issue is not fixed yet.
Jun 2nd, 2018 4:23pm
GetHuman-bthomwil indicated the issue is not fixed yet.
Jun 2nd, 2018 4:24pm