My son is blind. He uses Lyft all the time but occassionally has problems. His last t...

GetHuman-lmanglas's customer service issue with Lyft from May 2018

Help with my Lyft issue
The issue in GetHuman-lmanglas's own words
My son is blind. He uses Lyft all the time but occassionally has problems. His last three rides he mistakenly had LUX SUV set instead of regular car. Because he doesn't see well he was unable to correct this until I was available to help him. He was charged $** for the * min. less than mile ride three times. I would greatly appreciate it if you would take this into consideration and give him a credit or something for those three rides. Thank you
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Lyft

Customer service issue
Reported by GetHuman-lmanglas
May 26th, 2018 - 6 mons ago
I have an issue with Lyft too
Fixed
Seen by 5 customers so far
Similar issue to 74 others
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Timeline
GetHuman-lmanglas started working on this issue
May 26th 5:26pm
GetHuman-lmanglas indicated the issue is not fixed yet.
May 26th 6:51pm
GetHuman-lmanglas indicated the issue is not fixed yet.
May 28th 1:15pm
GetHuman-lmanglas indicated the issue is not fixed yet.
May 30th 9:16pm