Lyft doesn't allow the price to be shown before requesting ride which takes away my opt...

GetHuman708251's customer service issue with Lyft from May 2018

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The issue in GetHuman708251's own words
Lyft doesn't allow the price to be shown before requesting ride which takes away my option to back out & get a better fare that suits me. Also opting out is not complete & customers, myself included, are charged for a service not given!!!!! I have also been taken by one of your driver's & I believe his name is Fernando! He'd take the request & not show up!! I complained & never reimbursed for the rides!!! I'm ready to report to the BBB! You guys are becoming a scam!!!
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Lyft

Customer service issue
Reported by GetHuman708251
May 22nd, 2018 - 6 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman708251 started working on this issue
May 22nd 4:44pm