I have a new phone and logged in with a new account bc an old number was set up to the...

GetHuman-glameyez's customer service issue with Lyft from May 2018

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Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-glameyez will want to follow the link below to head to their help center. We will check on GetHuman-glameyez later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-glameyez may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-glameyez's own words
I have a new phone and logged in with a new account bc an old number was set up to the old one but it won’t let me verify my new phone number in app
GetHuman-glameyez did not yet indicate what Lyft should do to make this right.
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Customer service issue
Reported by GetHuman-glameyez
May 19th, 2018 - 7 mons ago
I have an issue with Lyft too
Not resolved
Seen by 4 customers so far
Similar issue to 564 others
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GetHuman-glameyez started working on this issue
May 19th 11:26am