I tried to get a ride then my driver told me he could not take me. My card was charged...

GetHuman631242's Disputes issue with Lyft from April 2018

Help with my Lyft issue
I tried to get a ride then my driver told me he could not take me. My card was charged *.** and it was not refunded. Not only do I want my money back but I'm seriously thinking about not using lyft again.
I trust that Lyft will make this right and come up with a resolution that is fair.
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Lyft

Disputes issue
Reported by GetHuman631242
Apr 26th, 2018 - 3 mons ago
I have an issue with Lyft too
Not resolved
Seen by 7 customers so far
Similar issue to 11970 others
0 customers following this
Items needed
Account holder name
Email address on account
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Timeline
GetHuman631242 started working on this issue
Apr 26th 3:43pm
GetHuman631242 indicated the issue is not fixed yet.
Apr 26th 4:50pm
GetHuman631242 indicated the issue is not fixed yet.
Apr 26th 4:50pm
GetHuman631242 indicated the issue is not fixed yet.
May 2nd 6:25pm
GetHuman631242 indicated the issue is not fixed yet.
May 2nd 6:26pm