It keep saying there is no name on it when there is a name there - Upload my insurance...

GetHuman-millsdem's customer service issue with Lyft from April 2018

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Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-millsdem's own words
Upload my insurance information ... It keep saying there is no name on it when there is a name there
Maybe because the van is in someone else name but it belongs to me
I just need help understanding the problem
I have an issue with Lyft too
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Customer service issue
Reported by GetHuman-millsdem
Apr 23rd, 2018 - 8 mons ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 32422 others
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Timeline
GetHuman-millsdem started working on this issue
Apr 23rd 1:11pm