they never picked up patient - Trying to pick up a a patient - they drove here without...

GetHuman-palomava's Disputes issue with Lyft from April 2018

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Help with my Lyft issue
Before contacting them, items GetHuman-palomava may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
GetHuman-palomava's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-palomava will want to follow the link below to head to their help center. We will check on GetHuman-palomava later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-palomava's own words:
Trying to pick up a a patient ... they never picked up patient
they drove here without patient and charged account
fire driver and return my money
Help with my Lyft issue
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Lyft

Lyft
Disputes issue
Reported by GetHuman-palomava
Apr 18th, 2018 - 3 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
Similar issue to 12062 others
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Timeline
GetHuman-palomava started working on this issue
Apr 18th 7:14pm