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Instagram Customer FAQ

Top Answers & How-to Guides

What is Instagram's Phone Number?

The question we are asked most often is about how to talk to Instagram customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...
Ask any question you have about Instagram customer service, get an answer now.

Recent Instagram Customer Questions

What should I do if my Instagram cannot click on the message bar on the computer?

If you cannot click on the message bar on Instagram using your computer, try the following steps: Refresh your browser, clear your cache and cookies, or try a different browser. Ensure your web browser is updated to the latest version. Disable any browser extensions that might interfere with Instagram's functionality. If the issue persists, restarting your computer may help. If the problem continues, it could be a temporary server issue with Instagram.
Asked Sep 19, 2024 11:19 PM

मे अपना इंस्टाग्राम आईडी का पासवर्ड याद नही है

आप अपने Instagram आईडी का पासवर्ड रीसेट कर सकते हैं। Instagram ऐप या वेबसाइट पर जाएं और "Forgot password?" या "पासवर्ड भूल गए?" लिंक पर क्लिक करें। उसके बाद, अपने ईमेल, फोन नंबर या उपयोगकर्ता नाम का उपयोग करके निर्देशों का पालन करें। इससे आपको अपना पासवर्ड रीसेट करने का एक लिंक प्राप्त होगा।
Asked Sep 17, 2024 3:32 AM

I can't follow any accounts on instagram anymore. I have already unfollowed several people, because the number was over 7500 but it doesn't work and will not update...what now?

If you're unable to follow accounts on Instagram despite unfollowing others, you may have reached a temporary limit on the number of accounts you can follow. Instagram has restrictions to prevent spammy behavior. Wait for a period before attempting to follow new accounts again. Additionally, try logging out and back into your account or updating the app to see if it resolves the issue. If the problem persists, you may need to be patient as the limitations can sometimes reset after a few days.
Asked Sep 16, 2024 11:05 AM

I'm locked out of one of my accounts. And it keeps asking if I know this person and it's my account that I have lost access to and I have pictures of my Mom and she passed please help me get access.

We understand how important your account is to you, especially with precious memories. To try to regain access, follow the on-screen instructions to verify your identity. If prompted to identify friends, use the best available options. If you continue having trouble, there should be an option for additional help during the recovery process, allowing you to describe your situation more thoroughly. Please be patient as verification processes can take time.
Asked Sep 15, 2024 10:51 PM

मेरा इंस्टाग्राम अकाउंट डिलीट हो गया है

यदि आपका इंस्टाग्राम अकाउंट डिलीट हो गया है, तो इसे पुनर्गठित करने के लिए, आपको यह सुनिश्चित करना चाहिए कि आपने इसे खुद डिलीट नहीं किया है। अगर आपके अकाउंट को असामान्य गतिविधियों के कारण निलम्बित किया गया है, तो आप पुनर्प्राप्ति प्रक्रिया का पालन कर सकते हैं। यदि आपने अपने अकाउंट को अस्थायी रूप से निष्क्रिय किया है, तो आप लॉगिन करके इसे पुनः सक्रिय कर सकते हैं।
Asked Sep 11, 2024 11:14 AM

Help me with my Instagram customer service issue

Reporting and Blocking

How Do I Report a User Bullying or Harassing Me on Instagram?

Instagram is one social media platform that utilizes tools and gives users more control in protecting their accounts from online bullies....

How Do I Block a User on Instagram?

If you want to limit the contact a person can have with you on Instagram, you can choose to block their account. There are three ways...

How do I report a problem on Instagram?

Instagram users may encounter problems while using the platform. To report an issue or seek assistance, follow these steps: Visit Instagram.com,...

Account Management

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...

How do I recover my Instagram account?

If you are locked out of your Instagram account, or even if you account has been disabled, we can help you get it back. Here's everything...

What do I do if my Instagram account was hacked?

If your Instagram account is hacked, follow these steps promptly to recover and secure it. Visit Instagram’s website, enter your account...

What Do I Do If I Can T Follow Anyone on Instagram?

Instagram is a fun way to keep in touch with family, friends and celebrities, but it can be frustrating to find out you can't follow...

Photo-related Concerns

How Do I Get a Photo of Me Taken Off of Instagram?

If you've found a picture of yourself on Instagram and want it taken down, you can use Instagram's report form to have an investigation...

Why did my Instagram photo disappear?

Instagram users can temporarily deactivate their profiles, causing photos and likes to disappear. To retrieve lost pictures, open the...

Password Issues

What Can I Do If I Cant Receive a Password Reset Email or Text on Instagram?

Never receiving your password reset is never convenient but you do have the options to either troubleshoot it yourself or with Instagram,...

How Can I Get into My Instagram If I Forgot My Password and Email?

This article discusses the various methods for regaining access to your Instagram account after you have lost it. Detailed instructions...

How Do I Delete an Instagram Account Without My Password?

To permanently delete your Instagram account, log in with your credentials, go to Account Ownership and Control, tap Deactivation or...
We look to the Instagram issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Instagram issues reported to GetHuman
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