Why did my Instagram photo disappear?

If you logged into Instagram and noticed that your picture is missing or disappeared, here are the best practices for getting it back into your feed. Read below for details.

Jeff Whelpley is the editor / author responsible for this content.
Jul 16, 2019

When one or a few of your photos on Instagram disappear, it can be exasperating. If your photo disappears on Instagram, you could be in either of two scenarios. The first scenario includes a lost picture as a result of deactivating your account then reactivating it immediately after posting the photo. The second scenario could be that Instagram has deleted your account including your account for no apparent reason.

There are several reasons as to why you may encounter this particular problem on Instagram. The first reason is because of bugs in Instagram's application. A bug is a system failure causing drastic results in an application. It can cause serious problems in an app including erasing data. The data can include a photo or your entire Instagram account.

Another reason why your photo may disappear from Instagram is a mistake from Instagram itself. An issue like this can lead to certain photos disappearing from your Instagram feed. In any of the above cases, it is prudent to notify Instagram of the situation immediately and let them get to work on solving the issue. As long as you have not violated any of Instagram's terms and conditions, you should go to 'Settings' then select 'Report a problem' and proceed to report the issue to Instagram.

A third reason for the mysterious disappearance of an Instagram photo, though highly improbable is that your Instagram account has been hacked. Signs that your account has been hacked include account name changing, deleting of photos and unauthorized following of new accounts. If your account has been hacked, you should enable Instagram's 2-step authentification process by following these steps:

  1. Click the profile button in the bottom-right corner of the app
  2. Click the gear icon near the top-right corner of the screen and you will be directed to 'Settings'
  3. Under 'Account', select 'Two–Factor Authentication' and proceed

The fourth reason why a photo may mysteriously disappear from Instagram is if you did indeed put up a photo that violates Instagram's terms and conditions. If you do this Instagram should notify you of your indiscretion but it may take several hours or days to get the message. You should review the app's policy page if this happens so that you do not launch an unwarranted complain with Instagram.

There are several courses of action you can take if one or several of your photos start disappearing on Instagram including:

1. Wait for the photo(s) to come back

Patience pays. The hardest thing to do if your photos disappear is to sit and wait as it goes against your instincts to take action. If you are sure that there was absolutely nothing wrong with the photo's content, then the easiest and recommended course of action is to wait for the photos to return. However, if the photos do not come back after several days of eager waiting, you should report the problem to Instagram.

2. Relinquish bot use

If you have been using bots to like pictures on Instagram, then you should stop if a photo mysteriously disappears from your account. The use of bots and automation services goes against Instagram's policies. Contact Instagram after you turn off the automation services and your account should be restored.

3. Access your account from the website

If you cannot see a photo in your Instagram feed it may be an issue with your phone. You can confirm this by checking your account on your computer. If the picture is missing in both your phone and computer, you should contact Instagram.

4. Update the app

As stated earlier, bugs may cause a photo to disappear from your account. Application updates are done specifically to rid the app of bugs. An update of Instagram can

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Why did my Instagram photo disappear?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Instagram Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Instagram in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our Why did my Instagram photo disappear? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 5 years ago
Viewed 935,345 times
instagram lost photo
instagram technical support
missing instagram post
Something Missing on Account
account issues
Something Missing on Account

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!