Instagram Customer FAQ

If you've lost access to your Instagram account and don't have access to the associated email, phone number, or password, try using the "Need more help?" option on the login page. From there, you can follow the steps to verify your identity and attempt to regain access to your account. This might involve submitting a video selfie or other identification methods.

If you can't log in to your Instagram account, ensure you're using the correct username and password. Try resetting your password by selecting "Forgot password?" on the login screen. If you don't receive a password reset email, check your spam folder or try using your phone number. If the issue persists, your account may have been hacked, and you should follow Instagram's security guidelines to recover it.

If your phone number is incorrect for account verification, go to your profile, tap on "Edit Profile," and update your phone number. Then, request a new verification code to be sent to the updated number.

To recover your Instagram account if you've forgotten your password, go to the login page and tap "Forgot password?" or "Trouble logging in?" Follow the prompts to enter your email address, phone number, or username to receive a password reset link or code. Use the link or code to reset your password and regain access to your account.

To regain access to your Instagram account using a government ID, follow these steps: 1. Go to the login page and tap "Forgot password?" 2. Select "Need more help?" and follow the instructions. 3. You will eventually reach a form where you can upload a photo of your government ID. 4. Submit the form and wait for Instagram's verification. Ensure your name on the ID matches the account information.