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Instagram Customer FAQ

Top Answers & How-to Guides

What is Instagram's Phone Number?

The question we are asked most often is about how to talk to Instagram customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...
Ask any question you have about Instagram customer service, get an answer now.

Recent Instagram Customer Questions

How do I get to talk to a real human in Instagram

Instagram primarily offers support through its Help Center and automated systems. There isn't a direct line to call or live chat facility available. You can report a problem or send feedback by clicking on the three lines at the top right of your profile, selecting "Settings," then "Help," and "Report a problem." From there, you can describe your issue in detail and they will get back to you. Keep in mind this doesn't guarantee a response from a real human, responses are often automated. We ensure the link to the most up-to-date contact information is readily available here on this page.
Asked Jun 10, 2024 4:47 PM

How do I reset my password because I’ve forgotten my email or haven’t got access to it alll I know is my Instagram name is @Fentyskin

If you've forgotten the email you used or no longer have access to it, but you remember your Instagram username, you can still reset your password. Open the Instagram app and on the login screen, tap 'Get help signing in' (Android) or 'Forgot password?' (iOS) below 'Log In'. Enter your Instagram username, then tap 'Send an Email' or 'Next'. You'll receive a link to reset your password via email. If you're already logged into the app but want to change your password, go to your Profile, tap the three lines in the top right, go to 'Settings' > 'Security' > 'Password' to reset it. Remember, Instagram never asks for your password.
Asked Jun 8, 2024 8:21 PM

i want to remove my old forgotten instagram account

To remove an old Instagram account, you'll need to first log into the account. If you've forgotten your password, select 'Forgot Password' at the login screen and follow the steps to reset it. Once logged in, go to 'Settings', then 'Privacy and Security', and finally 'Delete Your Account'. You'll be asked why you want to delete your account. After you provide a reason, you'll need to re-enter your password. The option to permanently delete your account will then appear. Make sure you truly want to delete the account, as this action is irreversible.
Asked Jun 4, 2024 8:44 PM

How do I get access to my Instagram which was hacked and original email id and phone number was changed

If you've lost access to your Instagram account due to hacking and the original email id and phone number has been changed, you can still recover it. Upon accessing the login page, tap 'Need more help'. Fill in the requested details which include your user-name, email associated with the account, and a new email address to be contacted at. Once the form is submitted, you'll receive an automatic email from Instagram for verification. You must reply to this email with the required information. Instagram support will then verify your ownership and should help you regain access to your account. Remember to change your password immediately after recovery. If you're already logged in on another device, change your password from there.
Asked May 29, 2024 7:49 PM

J'ai oublié mon mot de passe Instagram et mon compte a été désactivé

Désolé d'entendre parler de votre problème! Si vous avez oublié votre mot de passe Instagram, vous pouvez le réinitialiser en utilisant soit votre nom d'utilisateur, votre numéro de téléphone ou votre email. Lorsque votre compte Instagram est désactivé, cela veut généralement dire que vous avez enfreint les règles d'Instagram. Dans ce cas, vous pouvez faire appel de la désactivation en remplissant un formulaire sur le site web d'Instagram. Notez cependant qu'Instagram prend la décision finale quant à savoir si votre compte peut être réactivé ou non.
Asked May 29, 2024 11:15 AM

Help me with my Instagram customer service issue

Reporting and Blocking

How Do I Report a User Bullying or Harassing Me on Instagram?

Instagram is one social media platform that utilizes tools and gives users more control in protecting their accounts from online bullies....

How Do I Block a User on Instagram?

If you want to limit the contact a person can have with you on Instagram, you can choose to block their account. There are three ways...

How do I report a problem on Instagram?

Instagram users may encounter problems while using the platform. To report an issue or seek assistance, follow these steps: Visit Instagram.com,...

Account Management

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can easily...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is common...

How do I recover my Instagram account?

If you are locked out of your Instagram account, or even if you account has been disabled, we can help you get it back. Here's everything...

What do I do if my Instagram account was hacked?

These days it seems like every day you read a report of an account getting hacked or a security breach. If your Instagram account was...

What Do I Do If I Can T Follow Anyone on Instagram?

Instagram is a fun way to keep in touch with family, friends and celebrities, but it can be frustrating to find out you can't follow...

Photo-related Concerns

How Do I Get a Photo of Me Taken Off of Instagram?

If you've found a picture of yourself on Instagram and want it taken down, you can use Instagram's report form to have an investigation...

Why did my Instagram photo disappear?

Instagram users can temporarily deactivate their profiles, causing photos and likes to disappear. To retrieve lost pictures, open the...

Password Issues

What Can I Do If I Cant Receive a Password Reset Email or Text on Instagram?

Never receiving your password reset is never convenient but you do have the options to either troubleshoot it yourself or with Instagram,...

How Can I Get into My Instagram If I Forgot My Password and Email?

This article discusses the various methods for regaining access to your Instagram account after you have lost it. Detailed instructions...

How Do I Delete an Instagram Account Without My Password?

If you are locked out of your Instagram account and want the account deleted forever, there is something you can do but you'll need...
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