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Instagram Customer FAQ

Top Answers & How-to Guides

What is Instagram's Phone Number?

The question we are asked most often is about how to talk to Instagram customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is...
Ask any question you have about Instagram customer service, get an answer now.

Recent Instagram Customer Questions

how do I get back my account it has been disabled and there must be a mistake

If your Instagram account has been disabled, you can appeal the decision. When you try to log in, you should see a message stating that your account has been disabled, along with an option to learn more. Follow the instructions provided to submit a request for reconsideration, explaining why you believe there has been a mistake. Make sure to provide all necessary information to support your case.
Asked Oct 28, 2025 7:45 PM

why did my followers drop and then go back up again?

Follower counts can fluctuate for several reasons. People may follow or unfollow accounts based on their interests, or Instagram might remove accounts deemed inactive or violating guidelines. Additionally, when you post content that resonates with your audience, it can lead to increased engagement and more followers. Changes in Instagram's algorithms can also affect visibility, leading to temporary drops or gains in followers. Overall, these variations are quite common on social media platforms like Instagram.
Asked Oct 15, 2025 7:05 PM

My Instagram account saspand please help me my Instagram account recovery

If your Instagram account is suspended, you can appeal the decision by following the instructions provided in the app. Typically, you will receive a message when you try to log in with information on how to proceed with the appeal. Ensure you follow the steps carefully and provide any required information.
Asked Oct 13, 2025 4:25 PM

I woke up and I found my account at risk of being suspended

If your account is at risk of being suspended, it's likely due to a violation of Instagram's Community Guidelines or Terms of Use. Review your recent activities to identify any potential infractions, such as inappropriate content or excessive engagement. Ensure your account reflects genuine interactions and complies with Instagram's rules. You may receive prompts or notifications within the app regarding the specific issues with your account. Follow any instructions given to resolve the situation and avoid future issues.
Asked Oct 2, 2025 8:03 PM

How do I recover my Instagram account?

To recover your Instagram account, go to the login page and click on "Forgot password?" Enter the email address, username, or phone number linked to your account. Follow the instructions sent to your email or phone to reset your password. If you can’t access your email or phone, select “Need more help?” on the login page and follow the instructions provided. This will guide you through the account recovery process.
Asked Oct 1, 2025 11:06 PM

Help me with my Instagram customer service issue

Reporting Issues

How Do I Report a User Bullying or Harassing Me on Instagram?

Instagram is one social media platform that utilizes tools and gives users more control in protecting their accounts from...

What Can I Do If I Cant Receive a Password Reset Email or Text on Instagram?

Never receiving your password reset is never convenient but you do have the options to either troubleshoot it yourself or with...

How do I report a problem on Instagram?

Instagram users may encounter problems while using the platform. To report an issue or seek assistance, follow these steps:...

Account Management

How Do I Create a Business Page on Instagram?

If you own a business or run a business' social media efforts, you should consider creating an Instagram business page. You can...

What Do I Do If I Can't Follow Anyone on Instagram?

Instagram has developed a sophisticated algorithm that limits your likes, comments, and individuals you can follow. The ban is...

How Can I Get into My Instagram If I Forgot My Password and Email?

This article discusses the various methods for regaining access to your Instagram account after you have lost it. Detailed...

How Do I Delete an Instagram Account Without My Password?

To permanently delete your Instagram account, log in with your credentials, go to Account Ownership and Control, tap...

How do I recover my Instagram account?

If you are having trouble logging into your Instagram account, you can try recovering it by following these steps. If your...

What do I do if my Instagram account was hacked?

If your Instagram account is hacked, follow these steps promptly to recover and secure it. Visit Instagram’s website, enter...

Photo and Content Management

How Do I Get a Photo of Me Taken Off of Instagram?

If you've found a picture of yourself on Instagram and want it taken down, you can use Instagram's report form to have an...

Why did my Instagram photo disappear?

Instagram users can temporarily deactivate their profiles, causing photos and likes to disappear. To retrieve lost pictures,...

User Interaction

How Do I Block a User on Instagram?

If you want to limit the contact a person can have with you on Instagram, you can choose to block their account. There are...

What Do I Do If I Can T Follow Anyone on Instagram?

Instagram is a fun way to keep in touch with family, friends and celebrities, but it can be frustrating to find out you can't...
We look to the Instagram issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Instagram issues reported to GetHuman

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