What Do I Do If I Can T Follow Anyone on Instagram?
Instagram is a fun way to keep in touch with family, friends and celebrities, but it can be frustrating to find out you can't follow someone. Luckily, there are common issues that may cause it as well as a way to resolve the error. Reviewing Instagram's policies can help, and they have an extensive and searchable help desk area. You can also report problems through the app or website.
Instagram is a fun and innovative way to share media with family and friends. They see your posts when they follow you and you see theirs when you follow them. But what if you are having trouble following anyone? There are a few explanations and solutions for this problem.
Common Causes and Their Fixes
- You have an older version of the Instagram app installed. Solution- update the app.
- You just created your account recently. Solution- Give it a day before you start following accounts.
- The platform won't allow you to follow more than 7,500 accounts total. Solution- Unfollow some accounts so you can follow some newer accounts.
- A common tactic used by robot accounts is to locate and follow many accounts in one day, if you've done this unknowingly, the platform will flag you as a robot account and restrict you from following anyone else for 24 hours. Solution- Instagram's current policy is to allow users to safely follow 120 accounts per hour.
- The person you're trying to follow either has a private account or has blocked you. Solution- You may try to see if Instagram's automated customer service can help you contact this user or you can reach out to the other user on other social media platforms. It is not recommended that anyone use social media to cyberstalk or harass another person.
- You violated one of Instagram's rules and were reported by someone, your account was restricted until an investigation can be completed. Solution- Reach out to customer service in case they haven't contacted you. Check your spam folder first for any Instagram alerts and review the terms and conditions periodically.
Using Instagram Support and Other Account Features
Reporting Issues via the Website
- Log into your account and click on your profile picture close to the upper right-hand corner.
- Click on the Settings Icon, which looks like a gear part.
- From here, you can select Report a Problem and follow the steps. You can also click on Emails from Instagram and see either the security-related emails you were sent or other, which are updates from accounts you follow.
Reporting via the App
- Open the app and sign in if needed.
- Tap on the Menu option, then Settings and Report a Problem.
- Follow the prompts.
Further questions?
Solutions to similar problems
Help from Real People
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