The Instagram account iusfinearts was hacked more than a year ago. The gmail address as...
GetHuman-dclem's customer service issue with Instagram from November 2018
Help with my Instagram issue
First: share to improve GetHuman-dclem's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dclem's next move: try the Instagram help center again.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dclem will want to follow the link below to head to their help center. We will check on GetHuman-dclem later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dclem may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-dclem's own words
The Instagram account iusfinearts was hacked more than a year ago. The gmail address associated with that account was deleted. The email below is the one that will work. My colleague, Brian Harper, has also tried to contact you about this. This is an account we use for our school (IU Southeast fine arts program). I was the one to set up the original account. The original password was iusfinearts (the same as the account name). Since this is an account used by faculty and students, it would be great to get it back.
GetHuman-dclem did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-dclem fixed the problem
We are waiting for GetHuman-dclem to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.