A few days ago Instagram informed me that I had logged out of my account. I had not lo...

GetHuman1383515's customer service issue with Instagram from October 2018

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Help with my Instagram issue
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Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
The issue in GetHuman1383515's own words
A few days ago Instagram informed me that I had logged out of my account. I had not logged out but when I logged in again my entire profile was gone - pics, followers- everything. I started a new profile but finally discovered all of my pics under the name Grozil Brielle. However there is no profile option and no followers. My son thinks it might be a foreign phishing scam. What should I do and can I recover my pics?
GetHuman1383515 did not yet indicate what Instagram should do to make this right.
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Customer service issue
Reported by GetHuman1383515
Oct 20th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 5 customers so far
Similar issue to 17607 others
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GetHuman1383515 started working on this issue
Oct 20th, 2018 10:46pm