My instagram account was disabled by instagram and it was a mistake when I logged in a...

GetHuman-mercyada's customer service issue with Instagram from September 2018

14983 similar
0 following
Help with my Instagram issue
GetHuman-mercyada's next move: find and follow the right step-by-step guide.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mercyada will need to dig through the advice provided by Instagram, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mercyada can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-mercyada's own words
My instagram account was disabled by instagram and it was a mistake when I logged in a message popped up that it has been disabled due to not following the guidelines but it's a mistake made by instagram. I really want my account back since it has many pictures, videos and lots of memories and important messages that has been kept plus all my contacts. How can I get my account back? Please do something. My username is merc*ymy
GetHuman-mercyada did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-mercyada fixed the problem
We are waiting for GetHuman-mercyada to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mercyada fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mercyada
Sep 26th, 2018 - a yr ago
I have an issue with Instagram too
Seen by 66 customers so far
Similar issue to 14983 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-mercyada started working on this issue
Sep 26th, 2018 5:16am
GetHuman-mercyada indicated the issue is not fixed yet.
Sep 26th, 2018 5:28am