To whom it may concern:**I attempted to restore my old Instagram, however under the ter...

GetHuman-aaronjus's customer service issue with Instagram from June 2018

Help with my Instagram issue
The issue in GetHuman-aaronjus's own words
To whom it may concern:**I attempted to restore my old Instagram, however under the terms and conditions it said I can NO longer restore it once I’ve deleted it. Upon reading this I went ahead and tried to create a new Instagram under my email address, but it says someone is already under the email address of, *“*****@***.com” which is me? So what’s going on here? I can’t make a new one with my email so can we just restore the old one then? I know it’s against the “terms”, but it would expedite th process. It was a mistake when I deleted it anyways.**If someone could let me know there thoughts on the matter I’d appreciate it! **Thanks,**Aaron Jusak
GetHuman-aaronjus did not yet indicate what Instagram should do to make this right.
I have an issue with Instagram too
How GetHuman-aaronjus fixed the problem
We are waiting for GetHuman-aaronjus to fix the problem and share the solution with the rest of us customers.
Please help with my Instagram issue
Do you have a customer issue as well?
We can help you get Instagram's attention and get better help faster. Tap below to get started.
Having Instagram issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Instagram email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-aaronjus
Jun 23rd, 2018 - 6 mons ago
I have an issue with Instagram too
Seen by 5 customers so far
Similar issue to 4253 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
GetHuman-aaronjus started working on this issue
Jun 23rd 9:11pm
GetHuman-aaronjus indicated the issue is not fixed yet.
Jun 23rd 10:17pm