To whom it may concern:**I attempted to restore my old Instagram, however under the ter...

GetHuman-aaronjus's customer service issue with Instagram from June 2018

Help with my Instagram issue
The issue in GetHuman-aaronjus's own words
To whom it may concern:**I attempted to restore my old Instagram, however under the terms and conditions it said I can NO longer restore it once I’ve deleted it. Upon reading this I went ahead and tried to create a new Instagram under my email address, but it says someone is already under the email address of, *“*****@***.com” which is me? So what’s going on here? I can’t make a new one with my email so can we just restore the old one then? I know it’s against the “terms”, but it would expedite th process. It was a mistake when I deleted it anyways.**If someone could let me know there thoughts on the matter I’d appreciate it! **Thanks,**Aaron Jusak
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Instagram

Customer service issue
Reported by GetHuman-aaronjus
Jun 23rd, 2018 - 6 mons ago
I have an issue with Instagram too
Fixed
Seen by 5 customers so far
Similar issue to 4253 others
0 customers following this
Items needed
Username on Account
Country you are located
Email on Account
Full Name
Business Document that proves ownership of business account
Timeline
GetHuman-aaronjus started working on this issue
Jun 23rd 9:11pm
GetHuman-aaronjus indicated the issue is not fixed yet.
Jun 23rd 10:17pm