Someone is impersonating me. I have submitted the form TWICE, and even reported all of...

GetHuman631996's Technical Support issue with Instagram from April 2018

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Help with my Instagram issue
Before contacting them, items GetHuman631996 may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
GetHuman631996's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman631996 will want to follow the link below to head to their help center. We will check on GetHuman631996 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman631996's own words:
Someone is impersonating me. I have submitted the form TWICE, and even reported all of their photos. You said their reported photos were not against their guidelines. THEY ARE IMPERSONATING ME!! How is that not against your guidelines!? I want the account brightrose*** to be taken down. I have already sent you a selfie with my photo ID, my photo ID separately, and have tried calling (which by the way you don't talk to anyone???). I work for the NBA, and this is a major problem.
I trust that Instagram will make this right and come up with a resolution that is fair.
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Instagram

Technical Support issue
Reported by GetHuman631996
Apr 26th, 2018 - 3 mons ago
I have an issue with Instagram too
Not resolved
Seen by 1 customer so far
Similar issue to 6580 others
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Timeline
GetHuman631996 started working on this issue
Apr 26th 7:00pm