i was asked to verify it was me with my old phone number (*** *** ****) which isnt my n...

GetHuman-aswildma's Recover Account issue with Instagram from April 2018

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Help with my Instagram issue
Before contacting them, items GetHuman-aswildma may need:
Username on Account, Country you are located, Email on Account, Full Name, and Business Document that proves ownership of business account
GetHuman-aswildma's next move: go to the Instagram help center.
Instagram doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aswildma will want to follow the link below to head to their help center. We will check on GetHuman-aswildma later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-aswildma's own words:
log in to my account ... i was asked to verify it was me with my old phone number (*** *** ****) which isnt my number anymore so i cant recieve the code
i have contacted T-mobile and a larger phone number data base service and they have told me that the number is out of service until someone else is randomly ***igned to it and there is no way for me to get it back. I have contacted instagram several times over the past * months and have never heard anything back.
any kind of customer service help in getting my account back or verifying my iden***y in any other way than the old inaccessible phone number. seems so silly i cant just verify it with my email. please please please can someone help me i have been trying to fix this for so long and its been so frustrating
Help with my Instagram issue
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Recover Account issue
Reported by GetHuman-aswildma
Apr 24th, 2018 - 3 mons ago
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GetHuman-aswildma started working on this issue
Apr 24th 9:20pm