My name is Elizabeth Jacob. I recently checked our bank account and noticed that we we...

GetHuman-eajacob's customer service issue with Hulu from October 2018

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The issue in GetHuman-eajacob's own words
My name is Elizabeth Jacob. I recently checked our bank account and noticed that we were charge for our regular payment of $**.** on ******(********) and *******(********). However, I also noticed that Hulu charged $**.** on *******(********) and again $**.** on ********(********). It may be under my wife's name, Heather Jacob. We only have one account at *** Edgeboro Drive, Manchester, PA, ***** card last four digits are ****. I would like the second account closed and refunded the $**.** to the card on file. Obviously, we should never have been charged twice. Also, cancel the other account (********) because we no longer will need it. Maybe at a later date we will be able to get it again but right now I can't afford to pay it anymore. Thank you for all you do, Elizabeth Jacob and Heather Jacob
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Customer service issue
Reported by GetHuman-eajacob
Oct 15th, 2018 - 2 mons ago
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GetHuman-eajacob started working on this issue
Oct 15th 8:05pm