YouTube Customer FAQ

Hmmm... we're not sure about that. Shadow banning isn't an official YouTube practice, but content visibility can be affected by community guidelines, engagement, or the algorithm. If you believe this is an error, review YouTube's community guidelines and check for any potential issues with your account.

You might be experiencing issues due to regional restrictions on content or services. Make sure you are signed in with the correct account and check for any regional limitations that could affect your access. Try using a VPN or contact your subscription service provider for more assistance.

If you are being charged for YouTube Premium and did not authorize the transactions, check your purchase history in your Google account and verify if any unauthorized subscriptions or purchases occurred. If there's an unauthorized charge, you can request a refund through the Google Play Store or the Apple App Store, depending on your device. For further assistance, follow the link to the most up-to-date contact information right here on this page.

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