YouTube Customer Service

Phone Number & Contact Info

YouTube's Best Phone Number

Customer Service·No access to a live rep

How do I talk to a live human at YouTube?

You cannot speak to real human being at this phone number. It's an automated system, but you can contact them through X / Twitter or their website.
The full list of ways to contact customer service is below with notes from the Editor.

Does YouTube offer 24 hour customer service?

A:Not at this phone number. Below are other customer service channels and hours.

How to contact YouTube Customer Service

There are other ways to contact YouTube customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Service on X (formerly Twitter)

@youtube - Customer Service
Company Twitter feed
24 hours, 7 days
YouTube, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Customer Help Desk / Web Support

youtube.com - Customer Service
Customer service web support
24 hours, 7 days
support.google.com - Technical Support
Use this link to find customer service help through their website
24 hours, 7 days
As a last, sometimes only, resort- YouTube customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with YouTube?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with YouTube, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

How Do I Verify My YouTube Account?

If you have a YouTube account, you may want to get it verified. If you do, you can live stream, upload long videos, use thumbnails, and more. The verification process is pretty simple. All you need is a phone with a number that has not already been associated with two YouTube accounts in the last year.

How Do I Recover My YouTube Account?

You may have deleted your YouTube account for many different reasons:Here's some helpful tips on how to recover your account.

How Do I Appeal a Wrongfully Terminated YouTube Account?

A YouTube account termination can be a surprising and unfortunate obstacle to handle. While the occurrence often follows several violation warnings, not everyone deserves to experience revocation. If you want to dispute the loss of your account, read further to start the procedure and the specific approaches to consider.

Top YouTube customer problems and solutions

Click the link above to get answers to just about any YouTube customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Can I get a real live person at this phone number?

Even though this YouTube number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: Directs you to www.google.com/support
Here is how our research team describes the way the YouTube phone system greets you: So, what's the issue you are calling about?

Calling this YouTube Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Sep 18, 2023

It is possible to talk to a live agent about YouTube, but to get to the live agent, you have to work around the directory prompts. It makes sense that Google would want to offer most of its support online, and it will leave it at that if you don't push back against the system. That said, in the end, I was able to talk to someone about issues with syncing my YouTube account, but I had to call twice and go against the suggestions of the automated AI agent. 

There are dozens of reasons why people might call YouTube, which is probably why they try to offset many callers and direct them to the digital help site. From questions about monetizing an account to subscriptions to basic account settings, there are a lot of problems that can arise while maintaining a YouTube account. However, it would be nice if the actual phone support line catered more to people who are choosing to get help in real time. People like myself are not tech-savvy; it is just easier to work with a real human than to use another digital platform sometimes. 

When you first call, a voice thanks you for calling the GooglePlex in Mountainview, CA. Then, you are told that calls are recorded and subject to their training policy. Then the same voice says, "Please hold," but immediately a new automated assistant speaks. I was asked, "So, what's the issue you are calling about?" This time, I simply answered "Trouble syncing YouTube." I thought being straightforward would be helpful, but it worked against me. The automated assistant informed me that for help with YouTube, experts suggested that I start with the website support.google.com/youtube, and then, it was repeated twice. The voice then asked if I needed the address repeated again. I attempted to say, "No, I need more help," but it was too late. The voice assistant responded, "Okay, I hope that helps. Thanks for calling." It then promptly hung up on me, which was extremely frustrating. 

After a moment of shock, I decided to call back again, and when the voice assistant asked what I needed, I said, "Need to speak to a customer specialist." It then said, "I can get you to someone who can help, but first do you need help with..." and listed a bunch of services. I chose the option for something else, and it offered a range of options, but I said something else. I didn't want to be told to go online again, and it worked this time. 

I had to wait about 5 minutes for an agent, but the agent offered me support, and it was worth my time. It would be nice if I didn't have to bluff my way through the directory to get help. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Conclusion and closing notes

This is YouTube's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a YouTube agent. This phone number is YouTube's best phone number because 40,704 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no YouTube customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 650-253-0000 for, including Delete Account, Refund a Charge, Update Account Info, Account Access, Problem With a Channel and other customer support issues. The YouTube call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, YouTube has 1 phone number. It's not always clear what is the best way to talk to YouTube representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for YouTube. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like YouTube. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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