How Do I Recover My Hulu Account?

Learn how to recover your Hulu account quickly.

Adam Goldkamp is the editor / author responsible for this content.
Apr 28, 2020

Hulu is an American-based subscription video-on-demand service that is majority-owned by The Walt Disney Company. Hulu was founded in 2007 and has over 30 million users. The products offered by Hulu include streaming media, video on demand, and television on demand. If you currently have a Hulu account that you can't seem to get into, follow these simple steps to recover your Hulu account.

Recover Your Hulu Account Password

  1. Go to https://www.hulu.com/welcome

  2. In the top right corner, select 'Log In.'

  3. At the bottom of the pop-up screen, select 'Forgot your email or password?'

  4. Enter your email address and click 'Send me a reset link.'

  5. Click on the reset link in your email inbox and follow the prompted steps to reset your password.

  6. Sign in to your account.

  7. You will receive an email confirming your password has been updated.

Forgot Your Hulu Account Email Address

  1. Go to https://www.hulu.com/welcome

  2. In the top right corner, select 'Log In.'

  3. At the bottom of the pop-up screen, select 'Forgot your email or password?'

  4. On the new screen, select 'I don't remember my email address.'

  5. You will need to provide some details to help Hulu find your account. Fill out the form with your personal details such as:

    • Last four digits of the credit card on file

    • Credit card expiration date

    • Billing zip code

    • Year of birth

  6. Select 'Continue.'

  7. If you provide the correct information, Hulu will inform you which email address is on file with your account.

Contact Hulu Customer Service for Help

If the above options don't seem to work for you, you can choose to call into Hulu's customer support team. Hulu doesn't have a live chat option, so you will have to call in for support.

You will need to provide some personal and account details so they can verify your identity. Next, the customer service representative will try to walk you through some troubleshooting steps until you get back into your account. Make sure to keep the customer service agent on the line until you have successfully logged in.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Recover My Hulu Account?

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