In a nutshell: If you have a credit card on file with Hulu, it's important to change it promptly. This increases the chances that the change will take effect before your next billing cycle starts. Here are tips for how to update your financial information via the Hulu website.
If you have a credit card on file with Hulu, it's important to change it promptly. This increases the chances that the change will take effect before your next billing cycle starts. Here are tips for how to update your financial information via the Hulu website.
New credit card information
Visit the Hulu website.
Scroll all the way down on the homepage to find the "Help" line. It's in between "Browse" and "About Us" and has a down-pointing arrow to its right.
Click on the down-pointing arrow to the right of "Help." Doing so will expand the menu and cause the arrow to point up.
Look for the "Account & Billing" line underneath "Help."
Click on "Account & Billing." Doing so will take you to the "Account & Billing" section in the Hulu Help Center.
Find the magnifying glass icon at the top of the page. It's to the right of "Hulu Help Center" and to the left of "Log in."
Click on the magnifying glass icon, which will cause the search bar to appear.
Type "Change" in the search box, but don't press the return button on your phone's keyboard.
After typing "Change" in the search box, look for a relevant search result to pop up. Your best option should be the one that says "Changing payment information."
Click on the "Changing payment information" link. Doing so will take you to the "Changing payment information" page.
Read through the "Changing Payment Information" page. It offers information about how to change your payment information via your account.
To switch your credit card on file with Hulu, follow the instructions on the "Changing Payment Information" page. If you're unable to change your details, please move on to the next step.
If you're unable to change your credit card information on Hulu, it's a good idea to reach out to the customer support team. They can guide you through the process of switching your financial details in your account.
When you call, consider putting your phone on speaker. You can listen to the representative and follow along with their instructions while also navigating the app to change your details.
While you're on the phone, confirm with the representative that the change took effect.
Act quickly as soon as you realize you want to change your credit card information on Hulu. This can increase the chances you won't have a problem during your next billing cycle.
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