How Do I Regain Access to My Hulu Account If I'm Locked Out?

In a nutshell: Hulu offers movies, live TV, and original content through a subscription. If locked out of your account, visit the Hulu website, click "Log In," enter

Adam Goldkamp is the editor / author responsible for this content.
Jun 6, 2024

Introduction

Hulu offers a streaming library of movies, live TV options, and original programming. You must create an account on their platform and subscribe to watch them. Like most online accounts, you may forget your password and get locked out. If you’re in a situation where you cannot access your Hulu account, here’s what to do.

Visit the Hulu Website

Type “hulu.com” into your browser to open the official website of Hulu.

How Do I Regain Access to My Hulu Account If I'm Locked Out? (Step 1)

Click “Log In”

The platform’s official website displays Hulu’s package offerings. Once you’re on Hulu’s homepage, click the “Log In” button.

How Do I Regain Access to My Hulu Account If I'm Locked Out? (Step 2)

Enter Your Email

Clicking the “Log In” button initiates the account sign-in process. The first page requires you to enter your email to continue. If you have a “MyDisney Account,” you can use it to access your Hulu account. If you don’t have one, enter your Google email address.

How Do I Regain Access to My Hulu Account If I'm Locked Out? (Step 3)

Click “Having Trouble Logging In”

After proceeding to the new page, the platform asks for your password. Click the “Having Trouble Logging In” option below the “Learn More About MyDisney” option.

How Do I Regain Access to My Hulu Account If I'm Locked Out? (Step 4)

Provide Your Email Once Again

Clicking the “Having Trouble Logging In” option prompts the platform that you have trouble accessing your account. The automated response that the platform provides is resetting your password. You need to provide your email address in the slot provided. Once you enter it, click “Send Me a Reset Link.”

How Do I Regain Access to My Hulu Account If I'm Locked Out? (Step 5)

Open Your Mail Box

Hulu sends you a password reset link when you provide your email address. If you no longer have the original email you used to create your account, the platform offers an alternative way to access it. Open your mailbox and click the email you received from Hulu. Click the “Reset Password” text box.

How Do I Regain Access to My Hulu Account If I'm Locked Out? (Step 6)

Create a New Password

The password reset link redirects you to a new page where you must create a new password. Create and confirm your password and submit it by clicking “Save and Continue.” You can now attempt logging into your account.

How Do I Regain Access to My Hulu Account If I'm Locked Out? (Step 7)

Contact Hulu Support

Contact Hulu customer support if you need further assistance accessing your Hulu account. Click “Contact” under the “About Us” section. This opens the Hulu customer support page, where you can access technical assistance.

How Do I Regain Access to My Hulu Account If I'm Locked Out? (Step 8)

Conclusion

Regaining access is straightforward if you get locked out of your Hulu account. Following the correct steps lets you change your password and resume watching your favorite films. Contact the Hulu customer support team if you face challenges while resetting your password.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Regain Access to My Hulu Account If I'm Locked Out?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Hulu Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Hulu in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Regain Access to My Hulu Account If I'm Locked Out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Hulu

Asked 5 years ago
Updated 5 days ago
Viewed 3,190,994 times
Hulu
hulu phone number
recover hulu account
reset hulu password
Account Access
recover account
Account Access

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!