How do I dispute a charge on Hulu?
In a nutshell: If you are seeing multiple charges on your Hulu account, it could be due to an authorization hold from adding another payment method, selecting add-ons, switching plans, having
Introduction
Are you seeing multiple charges on your Hulu account, or perhaps you thought you had canceled? If you added another payment method, this might result in an authorization hold but don't worry, as this is automatically reversed. However, the process can take 3-5 days. Another reason you're seeing multiple charges is that you might have selected an add-on or switched to another Hulu plan. Another possible reason is that you might have more than one active subscription. You might also be charged if you haven't successfully canceled your account. Want to dispute a charge on Hulu? Read this guide.
Log In to Your Hulu Account
The first step is to sign in to your Hulu account to see your charges or your subscription status. If you're paying for Hulu via Disney or Apple, refer to the third-party app for more information.
Check Your Account
When it says your account will auto-renew, this means your account is still active. You can avoid future charges by canceling your Hulu subscription. Just tap Cancel Subscription and follow the on-screen instructions. Make sure to also check your email for the cancellation confirmation.
If it says to renew your subscription, this means your account was canceled. However, you might have a secondary Hulu account if you see another charge. Use the next step to find your secondary account so you can cancel it.
Go To The Account Recovery Tool
Use this link: https://auth.hulu.com/account_recovery
Fill out the form and tap Continue. You can cancel your subscription as soon as you have the details of your secondary account.
Hulu may issue a refund in certain circumstances, which will appear in your Billing History on your Account page. Note that it may take 3-5 business days for the refunds to appear on your account. If you want to still dispute any charges, you'll need to contact Hulu regarding this. We'll help you contact Hulu on the next step.
Contact Hulu
Use this link: https://help.hulu.com/
Scroll down to Get in Touch. You'll be prompted to sign back into your account. Just follow the on-screen instructions on how to contact Hulu regarding your concern.
Conclusion
Visit Hulu's Help section if you're using a third party for your Hulu subscription. You should see information about how to cancel your subscription with Hulu or how to contact the third-party. You can avoid future charges by ensuring you've successfully canceled your account. Always check for the confirmation email and your account page to ensure the subscription was indeed canceled. Still have questions regarding your Hulu subscription? Contact Customer Support today.
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