System continually kicks us out and it takes several tries to just get back in only to get kicked out again

GetHuman1339671's customer service issue with Hulu from October 2018

8 views | 23348 similar | 0 following
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Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store -
The issue in GetHuman1339671's own words
Watch a program ... Every time we try to watch a program Hulu closes down and gives us a message saying, we have encountered a problem communicating with our servers and telling us to please restart the application. Then it takes us as many as *-* times to get HuluPlus to start again. Then we can watch for a while and it closes down again.
It’s happened since we’ve had it and we don’t have this problem with Netflix.
Whatever has to be done
Probably been a customer about * months. I expected to be able to watch programs without constantly having to restart everything
I don’t know why it shows fixed, as far as I know it isn’t
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Customer service issue
Reported by GetHuman1339671
Oct 13th, 2018 - 4 years ago
Seen by 8 customers so far
Similar issue to 23348 others
0 customers following this
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GetHuman1339671 started working on this issue
Oct 13th, 2018 7:07pm
GetHuman1339671 indicated the issue is not fixed yet.
Oct 14th, 2018 8:42pm
GetHuman1339671 indicated the issue is not fixed yet.
Oct 14th, 2018 8:54pm
GetHuman1339671 indicated the issue is not fixed yet.
Oct 14th, 2018 8:55pm