I ordered a deal purchase through you and paid by my PayPal account. I have not receive...

GetHuman6855728's customer service issue with Groupon from November 2021

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The issue in GetHuman6855728's own words
I ordered a deal purchase through you and paid by my PayPal account. I have not received anything in my email even checked my spam folder. I am trying to book this deal but need information from the email that I never received. I ordered on November **th and the money has been removed from my account. I just want the email I am supposed to receive to finish my deal. It can't be found in my Groupon account either.

GetHuman6855728 did not yet indicate what Groupon should do to make this right.

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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Customer service issue
Reported by GetHuman6855728
Nov 30th, 2021 - 2 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 551 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman6855728 started working on this issue
Nov 30th, 2021 1:12am
GetHuman6855728 indicated the issue is not fixed yet.
Nov 30th, 2021 6:21am

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